UPDATE: Stephen Toulouse speaks out about the recent ban situations, here.
It looks like some gamers may have fell victim to an accidental ban due to a mess up on Microsoft's end. Between August 29th and September 9th, users were banned by mistake in which has been accounted to a software error in the engine that Microsoft uses to enforce its Xbox Live policy. With the issue addresses, Microsoft is in the process of reversing bans and crediting users with 3 months of Live and 1600 Microsoft Points.
In Addition, it was mentioned that the process revolving bans will be revealed and discussed at length in an effort to rebuild trust and move away from this incident.
Must be a good day for some hacked console owners eh?
Source: Joystiq
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